Kihli was responsible for the operational concept as well as the initial period of operation of the Kinsterna Hotel and Spa located in Monemvasia in the southern Peloponnese. The hotel was selected for Conde Nast Traveller's 2011 Hot List.
Kihli cooperated closely with the owning company, the architects and interior designers from the early planning stages of the transformation of the old mansion into a luxury hotel. This unique hotel consisted (at the time) of 27 suites and rooms, a restaurant, pool and spa.
The hotel first opened in the winter of 2010 and Kihli was responsible for the pre-opening period and all operational matters during the first three months of operation. These included the creation of the main Operating Plan, the food and beverage concept, the recruitment and training of the staff, the cooperation in setting the hotel identity and composing marketing tools (logo, copy, photo-shoots, website, online reservation system), as well as implementing managerial control systems and procedures.